PhotoBloom Support

We're a small project and we read every message. Most questions are answered below — if yours isn't, just email us.

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Get in touch
gshimichev@gmail.com

When reporting a problem, it helps a lot if you include your iPhone model, your iOS version, and the PhotoBloom version (you'll find it in the App Store listing). We typically reply within a couple of days.

Frequently asked questions

What is PhotoBloom?

PhotoBloom turns your own camera roll into a daily guessing game. It builds quiz questions from your photos — guess which one came first, where in the world you were, or what season it was.

Do my photos leave my device?

No. PhotoBloom reads your photos on-device only to build your questions. Your photos are never uploaded, never shared, and your library is never modified. See our Privacy Policy for full details.

Why does PhotoBloom need access to my photos?

The entire game is built from your library, so it needs read access to your photos to generate questions. You can change or revoke this any time in Settings → Privacy & Security → Photos → PhotoBloom. Without photo access, the game can't create challenges.

Why don't I see some of my photos in the game?

A few reasons:

How does it know the city where a photo was taken?

If a photo contains location data, PhotoBloom looks up the nearest city name and caches it locally on your device. This lookup is the only feature that may contact Apple's map service, and it only ever sends a coordinate — never your photo.

What is a streak, and what's a "streak freeze"?

Play on consecutive days and your streak grows. If you miss a single day, a once-per-week streak freeze automatically covers the gap so you don't lose your run. Missing more than that resets the streak.

What is the Daily Challenge?

One special challenge per day. It's the same kind of challenge for everyone on a given day, but it's always generated from your library — so no two players ever see the same questions.

Which devices are supported?

PhotoBloom requires iOS 18 or later. It's built around the latest on-device intelligence for picking your best photos, which isn't available on older versions.

How do I delete my data?

PhotoBloom stores its game data (streaks, scores, cached city names) on your device. Deleting the app removes all of it. To opt out of anonymous analytics entirely, deleting the app stops all collection.

I have a feature request or found a bug.

We'd genuinely love to hear it — email gshimichev@gmail.com.